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Privacy Policy

Privacy andPolicies Canada

Privacy Notice

Toner and Ink Plus knows that you care how information about you is used andshared, and we appreciate your trust that we will do so carefully and sensibly.This notice describes our privacy policy. By visiting, owned and operated by Toner and Ink Plus,you are accepting the practices described in this Privacy Notice.

If you havequestions or complaints regarding our privacy policy notice or practices,please contact us at

What Personally Identifiable Information About Customers Does Tonerandinkplus.caGather?

The information we learn from customers helps us personalize and continuallyimprove your shopping experience. Here are the types of information we gather.• Information You Give Us: We receive and store any information you enter onour Web site when you register. During registration you will be asked toprovide us with your name and email addresses. Once you have registered you areable to enter your shipping address and phone number. If you purchase a productfrom us, we request your credit card number and expiration date. • Although theregistration process, updating or correcting your personally identifiable informationand the checkout process is done by our  platform all the information collected onthese pages is governed by our privacy policy notice. • We use the informationthat you provide for such purposes as creating an account for you, respondingto your requests, customizing future shopping for you, improving our stores,for billing purposes, to fill your orders, and communicating with you. If wehave trouble processing an order, we will use this information to contact you.


 • Automatic Information: We receive and storecertain types of information such as previous searches whenever you interactwith us. For example, like many Web sites, we use "cookies," and weobtain certain types of information when your Web browser accesses tonerandinkplus.caadvertisements and other content served by or on behalf of tonerandinkplus.caon other Web sites.


• E-mailCommunications: To help us make special offer e-mails more useful andinteresting, we often receive a confirmation through the use of web beaconswhen you open an e-mail from if your computer supports suchcapabilities. We also compare our customer list to lists received from othercompanies, in an effort to avoid sending unnecessary messages to our customers.If you do not want to receive special offer e-mails please email us to info@tonerandinkplus.caor opt-out from the email directly.


If you use the blog on this Web site, you should be aware that any personallyidentifiable information you submit there can be read, collected, or used byother users of these blogs, and could be used to send you unsolicited messages.We are not responsible for the personally identifiable information you chooseto submit in these blogs. To request removal of your personally identifiableinformation from our blog, contact us at In somecases, we may not be able to remove your personally identifiable information,in which case we will let you know if we are unable to do so and why.

Customer Testimonials/Product Reviews We post customer testimonials/productreviews on our web site which may contain personally identifiable information.We do obtain the customer's consent via email prior to posting thetestimonial/product review to post their name along with their testimonial orproduct review. If you wish to update or delete your testimonial, you cancontact us at

We set a persistent cookie to store your passwords, so you don't have to enterit more than once. Persistent cookies also enable us to track and target theinterests of our users to enhance the experience on our site.

The Help portion of the toolbar on most browsers will tell you how to preventyour browser from accepting new cookies, how to have the browser notify youwhen you receive a new cookie, or how to disable cookies altogether.Additionally, you can disable or delete similar data used by browser add-ons,such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantageof some of essential features, we recommend that you leavethem turned on. For instance, if you block or otherwise reject our cookies, youwill not be able to add items to your Shopping Cart, proceed to Checkout, oruse any products and services that require you to Sign in.


Does tonerandinkplus.caShare the Information It Receives? Information about our customers is animportant part of our business. We do not share, sell, rent or trade yourpersonal information other than as disclosed within this privacy policy notice.Third-Party Service Providers: We employ other companies and individuals toperform functions on our behalf. Examples include fulfilling orders, deliveringpackages, sending postal mail and e-mail, removing repetitive information fromcustomer lists, analyzing data, providing marketing assistance, web hosting,providing search results and links (including paid listings and links),processing credit card payments, live, chat to assist you if you have questionswhile using our site or regarding your order, and providing customer service.They have access to personal information needed to perform their functions, butmay not use it for other purposes.

• If you choose to use PayPal during the checkout process you will be redirectedto the PayPal site in order for you to login to your account. Once you havecompleted the payment process on PayPal, they will then share back with us yourname, shipping address, email address and PayPal transaction ID number.


• BusinessTransfers: As we continue to develop our business, we might sell or buy stores,subsidiaries, or business units. In such transactions, customer informationgenerally is one of the transferred business assets but remains subject to thepromises made in any pre-existing Privacy Notice (unless, of course, thecustomer consents otherwise). Also, in the unlikely event that Toner and Ink Plusor substantially all of its assets are acquired, customer information will ofcourse be one of the transferred assets. You will be notified via email and/orprominent notice on our Web site of any change in ownership or uses of yourpersonally identifiable information, as well as any choices you may haveregarding your personally identifiable information.

Protection of and Others: We reserve the right to discloseyour personally identifiable information as required by law and when we believethat disclosure is necessary to protect our rights and/or to comply with ajudicial proceeding, court order, or legal process served on our Web site


• Enforce orapply our Condition of Use and other agreements; or protect the rights,property, or safety of Toner and Ink Plus, our users, or others. This includesexchanging information with other companies and organizations for fraudprotection and credit risk reduction. Obviously, however, this does not includeselling, renting, sharing, or otherwise disclosing personally identifiableinformation from customers for commercial purposes in violation of thecommitments set forth in this Privacy Notice.

How Secure Is Information About Me? We follow generally accepted industrystandards to protect the personally identifiable information submitted to us,both during transmission and once we receive it. No method of transmission overthe Internet, or method of electronic storage, is 100% secure, however.Therefore, while we strive to use commercially acceptable means to protect yourpersonally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us

Updating or Correcting Personally Identifiable Information If your personallyidentifiable information changes, or if you no longer desire our service, youmay correct or, update or delete it by making the change within the YourAccount Login or My Account section of the site under Edit your Profile or byemailing our Customer Support at or by

contactingus by telephone or postal mail at the contact information listed below.



We will retain your information for as long as your account is active or asneeded to provide you services. We will retain and use your information asnecessary to comply with our legal obligations, resolve disputes, and enforceour agreements.

What About Third-Party Advertisers and Links to Other Websites? Our siteincludes third-party advertising and links to other Web sites. We do notprovide any personally identifiable customer information to these advertisersor third-party Web sites. If you submit personally identifiable information toany of these third-party Web sites, your information is governed by theirprivacy policies. We encourage you to carefully read the privacy policy of anyWeb site you visit.

These third-party Web sites and advertisers, or Internet advertising companiesworking on their behalf, sometimes use technology to send (or"serve") the advertisements that appear on our Web site directly toyour browser. They automatically receive your IP address when this happens.They may also use cookies, JavaScript, web beacons (also known as action tagsor single-pixel gifs), and other technologies to measure the effectiveness oftheir ads and to personalize advertising content. We do not have access to orcontrol over cookies or other features that they may use, and the informationpractices of these advertisers and third-party Web sites are not covered by thisPrivacy Notice. Please contact them directly for more information about theirprivacy practices. In addition, the Network Advertising Initiative offersuseful information about Internet advertising companies (also called "adnetworks" or "network advertisers"), including information abouthow to opt-out of their information collection. also displays personalized third-party advertising based oninformation about customers, such as items purchased on or visits to does not provide any personally identifiableinformation to advertisers, advertisers (including ad-serving companies) mayassume that users who interact with or click on a personalized advertisementmeet their criteria to personalize the ad. If you wish to not have thisinformation used for the purpose of serving you targeted ads, you may opt-outby sending an email at   Pleasenote this does not opt you out of being served advertising. You will continueto receive generic ads.

Social Media Widgets Our Web site includes Social Media Features, such as theFacebook and Twitter buttons and Widgets or interactive mini-programs that runon our site. These Features may collect your IP address, which page you arevisiting on our site, and may set a cookie to enable the Feature to functionproperly. Social Media Features and Widgets are either hosted by a third partyor hosted directly on our Site. Your interactions with these Features aregoverned by

The privacypolicy of the company providing it.

Are Children Allowed to Use We do not knowingly collectpersonally

Identifiableinformation from anyone under the age of 13.

Conditions of Use, Notices, and Revisions If you choose to visit,your visit and any dispute over privacy is subject to this Notice and ourCondition of Use including limitations on damages, resolution of disputes, andapplication of the law of the provice of Ontario. If you have any concern aboutprivacy at, please contact us with a thorough description atthe contact information listed below, and we will try to resolve it.

If we decide to change our privacy policy notice, we will post those changes tothis privacy statement notice, the home page, and other places we deemappropriate so that you are aware of what information we collect, how we useit, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement notice at any time, soplease review it frequently.

Toner and Ink Plus,

1605-49Thorncliffe Park Drive,

East York,ON

M4H 1J6




Leave us a mesage:
49 Thorncliffe Park Drive,
Suite 1605,
East York, ON, M4H 1J6

Phone: +1-416-854-1851
Fax: +1-866-769-2011

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